The Advantages of Choosing a NetSuite Alliance Partner for Your ERP Implementation
When it comes to implementing an ERP system, businesses face the choice between working with the vendor directly, like NetSuite, engaging with NetSuite Solution Providers, or partnering with a NetSuite Alliance partner. While each option has its merits, partnering with an Alliance Partner for implementation offers distinct advantages that can significantly benefit businesses, especially in complex or specialised environments.
Alliance Partners Offer A More Tailored Approach to ERP Implementation
If your business processes and procedures follow the industry standard of one of NetSuite’s target verticals, such as Wholesale Distribution, Simple Manufacturing, eCommerce or Retail, then implementing NetSuite should be a fairly straightforward task. There are a number of SuiteSuccess editions of NetSuite that come out of the box with most of the configurations, workflows and automation that you will need. However, if your requirements are more complex, or deviate from standard industry practices, it's likely you will have a better implementation experience with an Alliance Partner who is willing to provide more customised solutions to your businesses financial and operational challenges.
Bespoke Configurations and Customisations
When your business needs go beyond the standard offerings of NetSuite's SuiteSuccess editions, an Alliance Partner steps in to fill the gaps. They are not just focused on implementing a system; they are committed to tailoring it to your specific operational and financial challenges and requirements. This means they delve deeper into your business model, workflows, and system requirements to provide a solution that is not just an ERP system but a strategic tool tailored to your business's unique needs.
Examples of Customisations
Examples of Complex ERP Requirements
Complex Inventory Management
For businesses with intricate inventory needs, an Alliance Partner can configure NetSuite to handle multiple warehouses, batch tracking, and expiration date tracking, which are not typically available in standard editions.
Advanced Financial Configurations
Companies with complex financial structures, like multi-subsidiary operations, can benefit from advanced financial configurations, including multi-currency management and inter-company transactions.
Expertise in Niche Markets
Deep Industry Insights
Alliance Partners often have a background or specialise in specific industries. This specialisation means they bring a wealth of knowledge about industry trends, challenges, and best practices. Their understanding goes beyond general ERP functionality to encompass the nuances and intricacies unique to each industry.
Each industry comes with its own set of challenges. Be it compliance in the pharmaceutical industry, supply chain complexities in manufacturing, or customer experience focus in retail, Alliance Partners can configure the ERP system to address these specific challenges effectively.
Industries such as healthcare, finance, and manufacturing have stringent regulatory requirements. Alliance Partners with industry-specific knowledge ensure that your ERP system complies with these regulations, reducing the risk of non-compliance penalties and enhancing operational integrity.
Enhanced Support Offerings
Deeper Engagement
Alliance partners provide a level of engagement and personalised support that goes beyond the standard offerings from NetSuite Direct. This often includes a more hands-on approach, with on-site assistance to better understand your business environment and workflows.
Dedicated Account Managers
Unlike the broader support structure of NetSuite Direct, Alliance partners assign dedicated account managers to each project. These managers are deeply familiar with your project's specifics and can provide rapid, informed responses to your queries and concerns.
Direct and Efficient Communication
With more direct lines of communication, including dedicated channels and points of contact, businesses receive quicker, more focused responses. Working with an alliance partner, who provides you with a consistent team of NetSuite experts ensures that any issues or needs are addressed promptly, reducing downtime and increasing efficiency.
Benefits of Alliance Partner Support Programs
Swift Issue Resolution
Alliance Partners stand out for their ability to quickly identify and resolve issues. The key lies in their direct communication and proactive on-site support. This combination not only accelerates the problem-solving process but also ensures that resolutions are effective and timely. Immediate responses and active engagement with issues minimise operational disruptions, maintaining a smooth workflow for your business.
Cost-Effectiveness and Long-term Partnership
Cost-Effective Solutions
Alliance Partners often provide a more cost-effective solution for new NetSuite customers, which is particularly beneficial for small to medium-sized enterprises. Their services are often structured with competitive pricing models, making them accessible to businesses with various budget constraints. This approach allows businesses to leverage high-quality ERP implementation services without overstretching their financial resources. By offering scalable solutions, Alliance Partners ensure that businesses only pay for the services they need, with the flexibility to expand as they grow. This cost-effective strategy not only optimises current spending but also aligns with long-term financial planning, enabling businesses to invest more wisely in their growth and development.
Long-term Partnership
The approach of Alliance Partners goes beyond a transactional relationship; they focus on building long-term partnerships with their clients. This commitment involves understanding the evolving needs of a business and adapting support and services accordingly. Such partnerships are particularly valuable as they foster a deep understanding of the business over time, enabling the provision of more tailored and effective solutions. This ongoing support ensures that businesses continue to derive value from their ERP system well beyond the initial implementation. In essence, an Alliance Partner becomes a trusted advisor and an integral part of the business’s journey, contributing significantly to its growth and adaptability in a dynamic market environment.
Conclusion
Choosing the right partner for ERP implementation can significantly impact the success and efficiency of the process. Working with an Alliance partner provides a more personalised, industry-specific, and flexible approach compared to working with NetSuite Direct or standard NetSuite Solution Providers. Their focus on tailored solutions, specialised expertise, long-term partnerships, and comprehensive support makes them an ideal choice for businesses seeking a robust and effective ERP implementation.
For businesses looking to embark on an ERP implementation journey, considering an Alliance partner like
TeamBlueSky can offer a strategic advantage, ensuring a smoother transition, higher user adoption, and a system that grows with your business needs.

Henry Sack
General Manager

With over 12 years of experience as a NetSuite implementation consultant, Henry Sack leads TeamBlueSky’s team of NetSuite and accounting experts in his role of General Manager.
TeamBlueSky is a leading Australian
NetSuite Alliance Partner whose mission is to provide critical
NetSuite BPO and
Payroll services to NetSuite clients who are wanting to simplify their
back office processes and partner with a leading
NetSuite administration expert.
TeamBlueSky have also partnered with global Suite Developer Network partners to offer local solutioning, implementation and support services for global NetSuite SuiteApps.