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NetSuite FAQs


Frequently Asked Questions Answered By TeamBlueSky's NetSuite Experts

  • What is NetSuite ERP?

    NetSuite is an enterprise resource planning (ERP) system that helps small and midsize businesses manage their business applications all in one system. With the ease of simple access, NetSuite offers a suite of cloud-based services including financials/accounting, CRM, marketing automation, ecommerce, point-of-sale, project management, professional services automation, and more.



  • How do I access NetSuite?

    NetSuite is managed via a web-based application accessed through the internet. It requires users to have an Internet connection, an e-mail address, and then authentication into your account.


    NetSuite offers multiple types of access options including:


    Web-based: allows remote access to your data and functionality over an internet connection.  


    Mobile: allows you to view and update transactions, enter new transactions, and request approvals on the go with mobile devices such as smartphones and tablets.

  • What is Oracle NetSuite ERP?

    NetSuite is a software as a service (SaaS) company specializing in distributing cloud-based ERP and CRM services specifically for small to medium sized businesses. NetSuite provides many of the same features as larger vendors such as Salesforce, SAP, Oracle HCM, and Microsoft Dynamics without the hefty price tag.



  • What is NetSuite sandbox?

    A NetSuite sandbox is a testing environment used to trial new custom applications or modifications before they are released into the live production environment. It allows developers to safely test changes and new code without affecting the data or functionality of the live system.




  • What is NetSuite multi-currency?

    NetSuite multi-currency (MMC) allows you to create and manage multiple currencies within your organization. This means that all of your customers, vendors, employees and products can be invoiced and paid in any currency while still receiving financial reports in the currency of record for your business.



  • What is NetSuite payments?

    NetSuite payments module allow companies to process payments and track invoices and contracts in real time. 


    Additional features include:


    • Automatic email notifications that can be customized for each authorized user
    • Automated payment reminders, including recurring payment functionality for subscription-based businesses such as SaaS companies
    • Tracking of payment notices, including information such as the history of payment due dates and send-outs
    • Advanced reporting capabilities that can pinpoint late or missing invoices before they become overdue.
  • What are NetSuite quotes?

    NetSuite quote management allows businesses to create, modify, and track sales quotations for products and services. This includes features for creating quotes, responding to customer requests, tracking sales conversations and offers, managing accepted quotes for future payment, and more.



  • What is NetSuite revenue recognition?

    NetSuite revenue recognition allows users to track the money they are owed from customers all over the world in multiple currencies. This includes generating invoices throughout the sales cycle, managing contracts and revenue sharing, collecting payment for outstanding invoices, and more.



  • What is NetSuite purchase orders?

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    NetSuite Purchase Orders give businesses the ability to track purchases made by customers, vendors, employees and company representatives all from one centralized system. This includes features such as: 


    • Approving or rejecting PO's
    • Creating, updating and tracking PO's
    • Storing purchase order information in the cloud for easy access and sharing between team members and locations
    • Organizing POs by status or category 
  • What is NetSuite marketing automation?

    NetSuite marketing automation provides businesses with tools to create, manage, and track marketing campaigns. These features include: Integrating with popular marketing tools such as Campaign Monitor, Marketo, Eloqua and Hubspot. 


    • Creating automated email communications for each stage of the sales cycle 
    • Building custom landing pages 
    • Tracking website visits, form submissions and conversion rates 
    • Reporting on campaign results
  • What is NetSuite account management?

    NetSuite account management allows companies to manage the full life cycle of an account, including opportunities, cases and contracts. This includes features such as:


    • Managing contacts 
    • Tracking activities 
    • Tracking time spent on individual accounts
    • Tracking pet projects across multiple products or services 
    • What is NetSuite jobs?
    • NetSuite jobs management allows businesses
  • How to backup NetSuite?

    There are a few ways to backup NetSuite. The most common way is to export your data into a CSV file. You can also use the built-in backup feature, which allows you to create a backup of your company data on a periodic basis. This being said, as a True Cloud ERP, NetSuite ensures double back up of your company file in multiple datacentres around the world as a part of your subscription fee. 

  • Where is NetSuite hosted?

    NetSuite is hosted in secure data centres around the world. This ensures that your data is always backed up and accessible, no matter what happens.



  • NetSuite how to change password?

    To change your NetSuite password, log into your account and go to the "Settings" page. Click on the "Security" tab and then enter your new password in the "Password" field.



  • Is NetSuite good for small business?

    NetSuite is a great option for small businesses because it is a cloud-based ERP that is affordable and easy to use. It includes features such as invoicing, purchase orders, revenue recognition, and more, that can help small businesses manage their finances and operations more effectively. NetSuite also offers the ability to scale as your business grows, so it can continue to meet your needs.



  • How long does it take to learn NetSuite?

    NetSuite is relatively easy to learn, and most users are able to get up and running within a few weeks. However, like any software, the more you use it, the more you will learn and be able to take advantage of all that NetSuite has to offer.



  • What is NetSuite training?

    NetSuite offers comprehensive training resources including videos, step by step tutorials, webinars and on-site training programs. These resources are designed to let businesses learn new features at their own pace so users can focus on taking advantage of all that NetSuite



  • Is NetSuite good?

    NetSuite is a great option for businesses of all sizes. It is a cloud-based ERP that is affordable and easy to use, and includes features such as invoicing, purchase orders, revenue recognition, and more. NetSuite also offers the ability to scale as your business grows, so it can continue to meet your needs. It also comes in many different editions, largely preconfigured to suit the needs of many industries.



  • What is NetSuite multi book?

    NetSuite multi book is a feature that allows businesses to manage multiple books in one account. This can be helpful for businesses that have multiple subsidiaries or divisions, as it allows them to track finances and operations separately. NetSuite multi book also allows businesses to consolidate data from multiple books into one report.



  • Who uses NetSuite?

    NetSuite is used by businesses of all sizes and industries. It is a cloud-based ERP that is affordable and easy to use, and includes features such as invoicing, purchase orders, revenue recognition, and more. NetSuite also offers the ability to scale as your business grows, so it can continue to meet your needs.



  • What are the benefits of NetSuite over other ERPs?

    NetSuite offers businesses benefits that other software solutions, such as an on-premise enterprise resource planning (ERP) system, do not. 


    One example is its flexibility. While many on-premise ERPs can only be set up to work with certain types of financials and industry standards, NetSuite offers versatility because it uses cloud technology rather than traditional software systems. This means that users can configure their system to work around existing limitations or even update their system without making changes to their core business processes. 



  • Is NetSuite better than Quickbooks?

    NetSuite and QuickBooks are both popular options for businesses when it comes to accounting and financial software. Both programs offer a number of features that can help businesses manage their finances and operations more effectively. However, there are some key differences between the two programs.


    QuickBooks is a desktop program that is installed on a computer. This means that businesses must purchase and maintain the software, as well as upgrade to new versions when they become available. NetSuite, on the other hand, is a cloud-based ERP that is affordable and easy to use. It includes features such as invoicing, purchase orders, revenue recognition, and more, that can help small businesses manage their finances and operations more effectively. 


    NetSuite also offers the ability to scale as your business grows, so it can continue to meet your needs. 

  • When was NetSuite founded?

    NetSuite (formerly NetLedger) was founded in 1998 and has served over 30,000 customers across 165 countries. It provides cloud-based financials/ERP software for businesses of all sizes that includes invoicing, purchase orders, revenue recognition, multi-currency transactions and more. It also offers the ability to scale as your business grows so it can continue to meet your needs. 


    The company operates on a Software as a Service model with subscriptions that are affordable and easy to use. This means services can be accessed anywhere you have an internet connection whether at home or on the go.

  • Does NetSuite work on an iPad/iPhone/Android device?

    Yes, apps for iOS devices are available that allow users with iPads or iPhones to access select features of their business via the mobile web browser. The app is available free through Apple's iTunes App Store. Android apps are also currently in development. 



  • Is NetSuite a CRM or ERP?

    Technically, it is both. The CRM modules is one of a number of modules that makes NetSuite a leading ERP. NetSuite is an Business Management Platform that offers businesses a number of features to help them manage their finances and operations more effectively. It also offers the ability to scale as your business grows, so it can continue to meet your needs

  • Is NetSuite a SaaS?

    Yes, NetSuite is a Software as a Service (SaaS) application. This means that users can access the software and its features via the internet, without having to install it on their computer. This makes it easy for businesses to use, regardless of their location or size. Additionally, NetSuite offers a number of features that can help businesses manage their finances and operations more effectively.



  • What is NetSuite OneWorld?

    NetSuite OneWorld is a global business management platform that offers businesses a number of features to help them manage their finances and operations more effectively. It also offers the ability to scale as your business grows, so it can continue to meet your needs. The platform is available in over 165 countries and supports multiple currencies. Additionally, it offers a number of features that can help businesses manage their finances and operations more effectively.



  • How many companies use NetSuite?

    NetSuite is used by over 30,000 customers across 165 countries.



  • What differentiates NetSuite from competitors like SAP and Dynamics AX?

    SAP offers ERP solutions that are complex to implement and support. They also require significant upfront investment in both time and training. NetSuite provides an alternative with a powerful suite of business applications that can be implemented quickly and easily, saving you time and money while accelerating growth. 


    Dynamics AX requires extensive professional services to configure the solution for your business which drives up implementation costs significantly. Additionally, Microsoft's licensing model makes it difficult to scale as your business grows so you are forced to purchase more licenses as you expand your business. NetSuite offers a flexible, affordable and easy-to-use solution for growing businesses that can easily scale as your business grows so it can continue to meet your needs.

  • What are the benefits of using NetSuite?

    NetSuite provides an alternative to traditional ERP systems that are complex to implement and support. It also requires significant upfront investment in both time and training, which often makes it impractical for rapidly growing companies. Instead, businesses can use NetSuite's business management platform with modules spanning from Accounting/ERP & eCommerce, Customer Relationship Management (CRM), Projects, Inventory/POS/eCommerce Order Management and more.


    NetSuite is available anywhere you have an internet connection via a simple, browser-based interface that can be used on any device.


    • Ideal for growing businesses as NetSuite offers a flexible suite of business applications that are easy to implement and support, saving you time and money while accelerating growth
    • Flexible pricing models make it affordable to subscribe based on your unique needs instead of requiring you to purchase additional licenses as your business grows
    • Built-in features allow you to easily manage multiple currencies so international expansion is painless 
    • Robust API allows users create custom modules or integrate with other systems for streamlined operations 
    • Stunning mobile functionality lets users work on the go whether they're in the warehouse or traveling across the globe
  • What is the user interface like?

    NetSuite offers a simple, browser-based interface that can be used on any device. You can work on invoices in the office or at home, then continue editing them from your smartphone while you're waiting for lunch to arrive. 


    Additionally, it offers advanced functionality like dashboards and custom reports that help users monitor key metrics for their business so they can make informed decisions about product lines and marketing campaigns. This helps drive increased productivity, growth and profits.

  • How difficult is it to implement NetSuite?

    Unlike traditional ERP systems that are complex to implement and support, implementing NetSuite is much simpler die to their unique "SuiteSuccess" installation process. SuiteSuccess offers users preconfigured systems aligned to the specific needs of a wide range of industries. 

  • What is the learning curve like to use NetSuite?

    The intuitive, browser-based interface and built-in functionality for importing data from other systems such as your accounting software makes it easy to get up and running with NetSuite. It doesn't require extensive training or special IT knowledge so you spend more time growing your business instead of implementing a system. 



  • Can I add custom features to NetSuite?

    NetSuite's APIs allow companies to create custom modules that fit their specific needs while seamlessly integrating with existing systems. This means you don't have to worry about finding a third party software package that integrates with your system since you can easily create one that works exactly how you need it to.



  • What is missing from NetSuite?

    NetSuite currently has 99% functionality coverage which means it covers all aspects of a businesses operations including accounting, inventory management and more. Because it's a fully featured system at a low cost with a flexible pricing model, there is no need to implement third party software for additional functionality.



  • Is NetSuite secure?

    NetSuite encrypts all data including customer credit card numbers and sensitive information so your company's sensitive data stays protected from cyber attacks whether you're working on a laptop or tablet. 



  • What languages is NetSuite available in?

    NetSuite offers a multi-lingual solution that delivers the same look and feel of its user interface in over 27 different languages including Spanish, French, German and more. This means you can easily expand into new markets without worrying about localisation challenges or additional development costs. 



  • Is NetSuite scalable?

    NetSuite's unique architecture helps businesses get up and running quickly while scaling seamlessly to meet the demands of rapid growth. It scales from 5 users for small organizations to unlimited users for large corporations with 500 employees or more so it's affordable for businesses of all sizes.



  • Is NetSuite GDPR compliant?

    Yes, NetSuite is GDPR compliant. It offers a number of features that help businesses protect user data including encryption, role-based access and more.



  • What are the benefits of NetSuite?

    NetSuite offers businesses many advantages including: 


    • Access to real-time data anytime, anywhere thanks to the system's browser-based interface. This means you can monitor activity and streamline operations wherever you go so you never miss an opportunity for growth.
    • Lower costs since there is no need to implement third party software due to its 99% functionality coverage. 
    • Built-in expertise that takes stress out of implementation by offering preconfigured systems aligned to the specific needs of a selection of industries that require limited customisation. 
    • Scalability right from the which allows businesses to grow without additional development costs. 
    • A low cost of entry that works for organizations of all sizes and budgets so you can get started immediately without breaking the bank. 
  • What is NetSuite SuiteSuccess?

    SuiteSuccess is the name of NetSuite's implementation and support service. It provides customers with access to a team of experienced implementation consultants as well as 24/7 support for system issues. This means you can get up and running quickly and easily without any stress or headaches.

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